Terms & Conditions

Welcome to Cat Walk Heels! We are delighted to have you as a valued customer of our brand and online ladies' shoe store. Before you start exploring our stunning collection of footwear, please take a moment to read and understand our terms and conditions. By using our website and making purchases, you agree to comply with the following terms and conditions:

1. Acceptance of Terms:

• By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
• Catwalk reserves the right to modify, update, or change these terms at any time without prior notice. It is your responsibility to review these terms regularly.

2. Privacy Policy:

• Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

3. Product Information:

• We make every effort to provide accurate product descriptions, images, and prices. However, we do not guarantee the accuracy, completeness, or reliability of such information. In case of discrepancies, please contact our customer service team for assistance.

4. Ordering and Payment:

• To place an order, you must provide accurate and complete information, including your shipping address and payment details.
• We accept various payment methods, including credit/debit cards and online payment gateways. All payments are processed securely.

5. Shipping and Delivery:

• We aim to process and ship orders promptly. Delivery times may vary based on your location and the shipping method selected.
• Shipping fees and estimated delivery times will be provided during the checkout process.

6. Returns and Exchanges:

• Catwalk offers a hassle-free return and exchange policy. Please refer to our Return Policy for detailed information on how to initiate returns or exchanges.

7. Intellectual Property:

• All content, including images, logos, and text on the Cat Walk Heel Website, is the property of Cat Walk Heels and protected by copyright laws. Unauthorized use is strictly prohibited.

8. User Conduct:

• You agree not to use our website for any unlawful, harmful, or disruptive purposes, including but not limited to spamming, hacking, or transmitting harmful software.

9. Disclaimer:

• Cat Walk Heels strives to provide accurate and up-to-date information. However, we make no warranties or representations regarding the accuracy, completeness, or reliability of the content on our website.

10. Limitation of Liability: - Cat Walk Heels shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of our website or products.

11. Governing Law: - These terms and conditions are governed by the laws of Pakistan, and any disputes shall be resolved through arbitration in accordance with Pakistani law.

12. Contact Information: - For any inquiries, concerns, or feedback, please contact our customer service team at info@catwalkheel.com

Thank you for choosing Cat Walk Heels. We look forward to serving you and providing you with the best in ladies' footwear. Happy shopping!